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PROliance™ Technical Support

PROliance™ Technical Support

Our staff of trained and experienced Service technicians is available for installation, start-up, training, preventative maintenance programs and emergency assistance, 24 hours a day, 7 days a week.

When calling for customer service, please have the following information at hand:
  • Company name and location of your plant
  • Equipment name, model, and serial number found on the equipment drawings and the equipment nameplate
  • Complete description of problem (including all details, equipment drawing numbers, and measurements available)
  • Name of the person at your plant requesting assistance
  • Your telephone and fax numbers

+An additional charge is assessed for after-hours parts and handling, and a premium hourly rate is charged for after-hours service. For this reason, we recommend using the emergency phone numbers listed below for emergencies only.

For parts inquiry form click here.

North America, Mexico

Corporate Headquarters

Key Technology
150 Avery Street
Walla Walla, WA 99362 USA
Tel: +1 877 878-4631
Fax: +1 509 394-3386
Emergency: +1 509 520-2888
service.info@key.net

Australia, New Zealand

Key Technology
Unit 6, 7-11 Rodeo Drive
Dandenong South   
Victoria   3175
Australia
Tel: +61 3 8710 8200
Fax: +61 3 8710 8299
Emergency Tel: +61 3 9552 9219
service.info@key.net

Europe, Middle East, India, Africa (EMEIA)

For Service Inquiries Related to Visys Sorters:
Key Technology
Kiewitstraat 242
B-3500 Hasselt
Belgium
Tel: +32 (0) 11 26 70 95
Fax: +32 (0) 11 24 91 99
service.visys@key.net

For All other Service Inquiries:
Key Technology
Beijerstraat 10
4112 NE Beusichem
The Netherlands
Tel: +31 (0) 345-509900
Fax: +31 (0) 345-585882
Emergency Tel: +31 (0) 345-509915
service.info@key.net

All Other Locations

Key Technology
150 Avery Street
Walla Walla, WA 99362 USA
Tel: +1 877 878-4631
Fax: +1 509 394-3386
Emergency Tel: +1 509 520-2888
service.info@key.net

Key Technology | 150 Avery Street, Walla Walla, WA 99362 USA