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Parts & Service

Our Global Parts & Support team is on the job around the clock to optimize system performance, protect your equipment investment and provide peace of mind.


Key Technology Delivers Peace of Mind

Your Key sorters, shakers and processing systems are major investments that demand safeguarding.

Through technical support, parts and upgrades, training, remote sorter monitoring and diagnostics, service plans and more, we help you protect your processes and maximize the revenue they generate – wherever you are in the world.

  • Technical Support – Global support including installation, start-up, training, preventative maintenance programs and emergency assistance, 24 hours a day, 7 days a week.
  • Parts Sales – You can rely on our parts sales team to get you the part you need quickly to minimize downtime
  • Remote Monitoring – RemoteMD® proactively monitors your sorter’s condition in real-time improving productivity, increasing uptime, and enhancing maintenance efficiency.
  • Protection Plans – Four levels of support and maintenance plans to keep your plant up and running at maximum efficiency.
  • Upgrades – Always at work on process enhancement, we’ve made it convenient to extend the life of your equipment with modular, state-of-the-art upgrades.  Upgrades lead to enhanced machine performance and longevity.
  • Training – We offer online and instructor-led training for our products, HACCP, occupational safety and health, and Human Resources compliance.